Achieving high quality handover within the Trauma and Orthopaedics Team at Sandwell and West Birmingham Hospitals NHS Trust, Birmingham, United Kingdom.
andover of patients is an extremely important step in ensuring safe care for patients within the busy NHS environment. At our trust we identified a need to improve this process and therefore utilised a Plan, Do, Study, Act (PDSA) cycle of stepwise improvements. This produced a big improvement in the Visual Analogue Scale (VAS) scoring provided by the multidisciplinary team along with improvements in the completion of our electronic handover document. The VAS specifically highlighted an improvement in their satisfaction and the safety of the process. This highlights how the use of a PDSA cycle can make small changes to improve the handover process and will continue to be used to improve the process in the future with the introduction of a new Electronic Health Record (EHR) and new single acute hospital site (Midland Metropolitan Hospital) at the trust.
Copyright (c) 2021 Mohammed Elmajee, James Archer, Huan Dong, Sophie Howles, Khabab Osman, Kanthan Theivendran
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